Administrators

Overview

This course is for administrators who need to understand and perform the tasks needed to administer Foundation APM in a UC environment.

Course Objectives

Supply the information necessary for you to:

• Locate and use the Foundation APM reference resources.
• Understand the Foundation APM-related terminology.
• Explain the purpose and features of Foundation APM 
• Describe the components of the Foundation APM architecture.
• Discuss how UC-related data is gathered and monitored by Foundation APM
• Manage users, user groups, and their authorization to access Foundation APM features.
• Use the web-based management UI to provide administrative support for a Foundation APM environment.

Course Highlights

This course will help you to:

• Administer users and groups, password rules, and authorization.
• Use reference resources to perform the most common administration-related tasks through the web-based management UI.
• Add to and customize existing Foundation APM functionality.
• Use the Event Management options to manage how events are processed within Foundation APM
• Troubleshoot Foundation APM component-related issues.

Course Schedule 

Courses offered on a first-come, first-served basis.

Course Information & Registration

• Scheduling
  • Courses are offered on a first-come, first-served basis.
• Prerequisites
  • Introduction to Nectar
• Recommended
  • Foundation APM - Operations
• Length
  • Six (6) hours: two (2), three (3) hour sessions delivered on consecutive days.
• Format
  • Virtual, delivered via Teams.
  • Max 20 participants.

For more information or to register, email: training@nectarcorp.com