---
title: "Specific Sessions"
slug: "dxp-ug-cd-historic-specificsessions"
updated: 2025-06-19T14:53:52Z
published: 2025-06-19T14:53:52Z
canonical: "support.nectarcorp.com/dxp-ug-cd-historic-specificsessions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Specific Sessions

This page will cover the following topics:

- Types of Sessions
- Conferences

### Types of Sessions

There are 8 different sessions in DXP. These can be filtered using the **Session Type** filter.

| **Session Type** | **Description** |
| --- | --- |
| Conference | A multi-party call in the same session. See below for a full explanation. |
| Conference Session | A segment of a larger conference call. |
| Conversation Journey | Shows all the IVR, routing, queuing and agent sessions that a contact center call interacted with throughout the lifetime of the call. |
| Peer To Peer | An internal call between two users. |
| Peer To Peer (Multimedia) | An internal call with multiple media streams such as video, audio, and app sharing. |
| PSTN/External | An external call that connects to Public Switched Telephone Network (PSTN) or other external systems. |
| Webinar | A broadcast-style session with a host and many participants. |
| Webinar Session | A segment of a larger Webinar. |

### Conferences

When you click on a session in the Session List with a modality of *Conference*, *Video, Audio,* and/or *App Sharing*, the **Conference** page opens. It provides additional detail about the session(s) in the selected conference:

![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750116463114.png?sv=2026-02-06&spr=https&st=2026-11-06T10%3A51%3A39Z&se=2026-11-06T11%3A51%3A39Z&sr=c&sp=r&sig=bU9Frjoh9%2FmOHaIL%2B8N9kHN2dUbVkKWi1cPoZ3%2F8H%2B0%3D)

**(1) User/Organizer** - Provides information about the person who organized the conference, including name, photo (if available), email address, phone number, URI, and address.

**(2) Teams Conference Details** - Provides details about the specified conference. You can view the main conference details: quality summary (poor, average, good, or unknown), number of participants, conference location, start/end time, and conference duration (hh:mm:ss format). The session will be classified using the following:

- Poor - highlighted **red**
- Average - highlighted **yellow**
- Good - highlighted **green**
- Unknown - highlighted **grey**

**![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750116293702.png?sv=2026-02-06&spr=https&st=2026-11-06T10%3A51%3A39Z&se=2026-11-06T11%3A51%3A39Z&sr=c&sp=r&sig=bU9Frjoh9%2FmOHaIL%2B8N9kHN2dUbVkKWi1cPoZ3%2F8H%2B0%3D)**

**(3) Insights** - Provides call quality information.

**(4) All Participants** - Shows the names of each individual who participated in the conference, along with the average Nectar score next to it.

- Click on a participant in the list to see their participation in the conference in the **Sessions** panel.
- If needed, you can click on a participant's name and be taken to the USERS tab for more information.

**(5) Sessions** - Provides a graphical timeline that shows all sessions associated with this conference.

- It shows when participants joined and left the conference.
- The timeline provides the duration of each session.
- The session type is displayed in the form of an icon to the left of the participant’s name to specify the audio, video, app share, or unknown modality.
- When you hover over a session, you get a pop-up with the date and time that the session started and ended as well as the Nectar score for the session.
- You can click on a session in the timeline to go to the Session page for more information.