--- title: "Cisco" slug: "dxp-ug-dashboards-platform-cisco" updated: 2025-06-19T20:25:22Z published: 2025-06-19T20:25:22Z canonical: "support.nectarcorp.com/dxp-ug-dashboards-platform-cisco" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt > Use this file to discover all available pages before exploring further. # Cisco On the **Platform** page, you can view a global summary of the existing platform data, in this case, ***Cisco***, and session status. All information is taken from real-time data and refreshes automatically every minute. The page consists of the following two parts: - Main Screen - Clusters ## Main Screen The following section will be describing the three main parts of the Cisco dashboard upon entering: - Filters - Global System Summary - Sessions ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750272021494.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ### *Filters* Click the **Time Period** filter at the top of the page and select *one* of the following options: - Hour - Day (default) - 7 Days Click **Apply,** and the selected time period is applied to all sections of this page. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750189675937.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) To reset the filter to the default value, click **Reset Filter** in the upper-right corner. ### *Global System Summary - All* The **Global System Summary** section provides a summary of the platform locations and clusters, platform and application status, registrations, and sessions data. #### When you first view the **Global System Summary** section, it defaults to the **All** tab. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750254224631.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click in the **Platform Status** (column 3 under **Global System Summary**) for a specific location and cluster to view the current alarms; then perform *one* of the following actions: ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750254453991.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Select an alarm(s); then click **Acknowledge** to acknowledge and remove the alarm. - Select an alarm(s); then click the drop-down next to **Snooze** to delay the alarm for an hour (default), week, month, or custom time period. To specify a custom time period, use the clock and calendar icons. Click **Apply**. When you snooze an alarm, a grey dot appears on the number of the alarms in the **Platform Status** column.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1727760279975.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click in the **Application Status** (column 4 under **Global System Summary**) for a specific location and cluster to view the current alarms; then perform *one* of the following actions: ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750254699420.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Select an alarm(s); then click **Acknowledge** to acknowledge and remove the alarm. or - Select an alarm(s); then click the drop-down next to **Snooze** to delay the alarm for an hour, week, month, or custom time period. To specify a custom time period, use the clock and calendar icons. Click **Apply**. When you snooze an alarm, a grey dot appears on the number of the alarms in the **Application Status** column.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1727760361372.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click the **Registrations** counter (column 5 under **Global System Summary**) for a specific location to navigate to the Registrations tab to view a list of registered users and product information for the cluster. For more details, see [Registrations](/v1/docs/cisco-2#registrations). ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750254908458.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - The **Sessions** column (column 6 under **Global System Summary**) provides the total number for each location. ### *Global System Summary - Custom* Click on the **Custom** tab to view a page similar to **All** for **Global System Summary**. You can use to create a customized view and add the location data you desire. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265250181.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) 1. Click the Pencil next to **Location**.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265312135.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) 2. Select the location(s) that you want to view; then click **Apply**.  The map shows the selected locations.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265361937.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D)![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265405072.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) 3. To navigate this screen and subsequent **Clusters**, see the instructions above. ### *Sessions* The **Sessions** histogram, displayed at the bottom of the **Main Screen** shows a graphical representation of all modality types based on the applied filter, including total number sessions, audio and video calls, and app sharing. - The histogram refreshes every minute and reflects up-to-date data based on the selected time period.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265097644.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - You can use the sliders below the histogram to change the time period and session data. - You can click the **Graphs** button to select or de-select the modalities to show on the sessions histogram. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750265035431.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ## Clusters This next section will cover the following topics: - Overview - Specific Servers - Registrations - Inventory ### *Overview* Click on a location or a cluster (columns 1 and 2 under **Global System Summary** in the Main Screen) to open the Cluster tab. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750254864934.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) This page consists of several panels of data about the selected location and cluster, including a list of cluster resources and status, the active cluster alarms, a breakdown of the cluster alarms by platform and application, and server metrics and alarms. ***Filters*** - At the top of the page is the **Filters** panel. This is where you can select the time period of the data you want to view. You can select from **Hour**, **Day**, or **7 Days**. **Day** is the default. ***Resources*** - Click on one of the resources listed in the left pane, such as ***Health***, to open another page and view more information about that resource, such as Status, Name, etc. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750256091773.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Cluster Status*** - The **CUCM Cluster Status** panel provides a breakdown of the current cluster alarms listed in the **CUCM Cluster Active Alarms** panel below the list of resources. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750256204629.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) When you click on the number to the right of **Platform Status**, view the current platform alarms; then perform *one* of the following actions: ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750256295775.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - - Select an alarm(s); then click **Acknowledge** to acknowledge and remove the alarm. - Select an alarm(s); then click the drop-down next to **Snooze** to delay the alarm for an hour, week, month, or custom time period. To specify a custom time period, use the clock and calendar icons. Click **Apply**. - When you snooze an alarm, a grey dot appears on the number of the alarms in the **Platform Status** column. - When you click on the number to the right of **Application Status****,** you can view the current application alarms. You can select an alarm and either acknowledge or snooze the alarm. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750256397562.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ### ***Specific Servers*** - Below the **Cluster Status** panel, you can view a list of the current server names and application alarms for that server. - For example, see nyisla-ciscm.nectarcorp.com (10.65.0.102) in the image below, where 4 is the current number of **Platform status** alarms and 13 is the number of **Application Status** alarms. As previously demonstrated, these alarms can be acknowledged or snoozed. For this example, there are no corresponding **Registrations** or **Sessions**. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750257605036.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) #### ***Navigating a Specific Server*** - Clicking on a specific server launches a page view more specific data, including alarms, service status, list of services, server metrics, and application metrics. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750257699892.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Filters*** - At the top of the page is the **Filters** panel. This is where you can select the time period of the data you want to view. You can select from **Hour**, **Day**, or **7 Days**. **Day** is the default. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750257799414.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Server Alarms*** - To the left, you can view the **Server Alarms** panel, which can be expanded or collapsed by clicking **ACTIVE** or clicking the carrot (the same is possible for **SNOOZED** alarms).![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750257948343.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click the highlighted number next to **ACTIVE** to view a list of the current active alarms. As previously demonstrated, you can select an alarm and either acknowledge or snooze the alarm. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750258012926.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click the highlighted number or **SNOOZED** to view any alarms set to snooze. ***Service Status*** - In the **Service Status** panel, view a breakdown of the service status from the **List of Services** drop-down.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750258179495.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - If you click the **List of Services** drop-down, view a list of services and their statuses. The status totals are shown in the **Service Status** panel.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750260366338.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Service Metrics*** - In the **Server Metrics** panel, click the drop-down for each of the following to view server metrics for memory, disk, CPU utilization, and ping for the filtered period. The following bullets describe the function of each: - **Memory** - to view server physical memory and virtual memory usage, if available, for the filtered period. - **Disk** - to view the percentages for server disk usage for the filtered time period. You can also hover over the histogram to view the percentages. - **CPU Utilization** - to view server CPU usage for the filtered time period. - **Ping** - Used to ping the server. - ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750262698989.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Application Metrics*** - In the **Application Metrics** panel, click on each of the following applications (active calls, active conferences, active video calls, active video resources, etc.) to view a histogram with additional application performance data, if available. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750262920642.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ### *Registrations* ***Opening the Registrations Tab*** Perform *one* of the following options to open the **Registrations** tab. - Click on the **Registrations** column in the **Global System Summary** section of the **Main Screen** for the desired Location/Cluster. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264265859.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Or, if you are already viewing the specific screen for a Cluster, click on the **Registrations** tab ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264238141.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Navigating the Registrations Tab*** ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750263845868.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - To filter through this screen: - Click on **Name** in the first column to toggle and reverse the order of the products listed in the table. - Click the **Columns** drop-down to select or de-select the columns/data you want to view on this page. - Click the drop-down next to **Show** to specify the number of products to show per page. The default value is ***10***. - Use the **Search** box to search for a product. Start entering characters to view the available options from which to select. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264033785.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Below the **Registrations List** you can view a histogram of **Registrations** over the course of the selected time period in **Filters.** ### *Inventory* ***Opening the Inventory Tab*** If you are already viewing the specific screen for a Cluster, click on the Inventory tab ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264360196.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) ***Navigating the Inventory Tab*** - When you click on a component in the left panel, for example, **Application Server**, you see the application server(s) listed in the right panel.![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264548630.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - When you click **Export**, a CSV file is downloaded. This file contains the selected component data listed in the right panel.  ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264599860.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D) - Click the **Columns** drop-down to select or de-select the columns/data you want to view on this page. - Click the drop-down next to **Show** to specify the number of components to show per page. The default value is ***10***. - Use the **Search** box to search for a component. Start entering characters to view the available options from which to select. ![](https://cdn.document360.io/f8330b7a-360f-4ca0-b0ac-2664b7c04c49/Images/Documentation/image-1750264653238.png?sv=2026-02-06&spr=https&st=2026-11-06T09%3A23%3A24Z&se=2026-11-06T10%3A23%3A24Z&sr=c&sp=r&sig=fHTNKDMIOcrX0JNLnnwdZaCsURJyoqe%2FoQTfvarJeUo%3D)