Nectar DXP currently supports the collection and analysis of data from on-premise Cisco CMS & Avaya CUCM and cloud-based Microsoft Teams, Cisco Webex, Genesys, Zoom, and Five9. Nectar DXP provides information that is helpful in providing the state, alarms, and interesting ways of looking at the data for the purpose of determining the operational state of the UC components, reporting alarms, and a methodology for diagnosing issues with the monitored UC components.
This guide explains how to use Nectar DXP, which is also Nectar's secure public cloud infrastructure on Amazon Web Services (AWS). Nectar's cloud services can be found at:
- us.nectar.services
- eu.nectar.services
Supported Software Versions
- Nectar DXP
- Nectar Foundation APM
Technical Support
For technical support, contact Nectar using one of the following:
- Nectar Technical Support: support@nectarcorp.com
- Visit http://www.nectarcorp.com for additional information
Product Documentation
For additional information, see:
- Nectar DXP RIG Agent Configuration Guide
- Remote Intelligence Gateway (RIG) Administration Guide
Documents can be found on the Nectar Knowledge Center:
https://support.nectarcorp.com/
To provide feedback on Nectar documentation:
documentation@nectarcorp.com