Locations
    • 23 Jun 2025
    • 3 Minutes to read
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    Locations

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    Article summary

    This section enables you to add, edit, or delete IP and Phone locations. You can also import or export a location.  

    When you click on the Locations tab, the Locations page opens with the following tabs:

    • IP Locations
    • Phone Locations

    IP Locations

    When you click on the IP Locations tab, you can view a list of the IP location(s). You can add, edit, and delete locations.

    • Click the Columns drop-down to select the columns of data you want to view in the table.
    • Click the drop-down next to Show to specify the number of locations to show per page. The default value is 10.
    • Use the Search box to search for an IP location.

    Add a New IP Location

    1. Click Add Location
    2. The Add Location page opens.
    3. Enter the Network Range Type from the dropdown, either Subnet or Sequential.
    4. In Network, enter the IP address for the new location. (Required)
    5. Enter the Network Range for the new location.
    6. Enter the Site Name.
    7. Enter the Region.
    8. Select Internal/External.
    9. Specify whether the location uses a VPN.
    10. Select Wired/WiFi.
    11. Enter the Network Name.
    12. Enter the Site Code, if available.
    13. Enter the location's address, Latitude * Longitude, or a description. (optional)
    14. Click Add. Or, click Cancel. The new IP location is added to the list of locations on the IP Locations tab.

    Add a New Virtual Location

    1. Click the dropdown next to Add Location, then select Virtual Location
    2. The Add Location page opens. 
    3. Enter the Site Name.
    4. Enter the Network Name.
    5. Enter the Site Code.
    6. Enter the location's address, Latitude * Longitude, or a description. (optional)
    7. Click Add. Or, click Cancel. The new IP location is added to the list of locations on the IP Locations tab. 

    Edit an IP Location

    1. Click the Edit  button next to the location you want to edit. The Update Location page opens.
    2. Make changes to the location parameters, as needed. Based on selections, some parameters are not available to change.
    3. Click Save. Or, click Cancel.

    Delete an IP Location

    1. Click the Delete  button next to the location you want to delete. The Delete Location dialog opens.
    2. Click Delete. Or, click Cancel. The location is removed from the list of locations on the IP Locations tab.

    Import an IP Location(s)

    1. Click the Import button. The Import Location dialog opens.
    2. Click Choose File to browse to the file and select it or drag the file into the box.
    3. Select one of the following options:
      • Overwrite list
      • Add items to existing list
    4. Click Import. Or, click Cancel. The file is imported. The locations are added to the list of locations (or will overwrite the list based on the selected option) on the IP Locations tab.

    Export an IP Location

    Select one of the following:

    • Click Export > Export Data. A file is downloaded that contains the locations listed in the table.
    • Click Export > Export Template. A locations-template file is downloaded.

    Phone Locations

    When you click on the Phone Locations tab, you can view a list of the Phone location(s). You can add a new phone location or edit an existing phone location. You can also delete a phone location.

    • Click the Columns drop-down to select the columns of data you want to view in the table.
    • You can click the drop-down next to Show to specify the number of locations to show per page. The default value is 10.
    • You can use the Search box to search for an IP location.

    Add a New Phone Location

    1. Click Add Location. The Add Phone Locations page opens. 
    2. Enter the Phone Location name.
    3. Enter the Phone Range (to and from).
    4. Select the Source from the dropdown.
    5. Select Internal/External.
    6. Specify whether the location uses a VPN.
    7. Select WiFi/Wired.
    8. Enter the location's Site Code, if available.
    9. Enter the Site Name.
    10. Enter the location's address, Latitude * Longitude, or a description. (optional)
    11. Click Add. Or, click Cancel. The new Phone location is added to the list of locations on the Phone Locations tab.  

    Edit a Phone Location

    1. Click the Edit  button next to the location you want to edit. The Edit Phone Locations page opens.
    2. Make changes to the location parameters, as needed.   
    3. Click Save. Or, click Cancel.

    Delete a Phone Location  

    1. Click the Delete  button next to the location you want to delete. The Delete Location dialog opens.
    2. Click Delete. Or, click Cancel. The location is removed from the list of locations on the Phone Locations tab.

    Import a Phone Location

    1. Click the Import button. The Import Location dialog opens. 
    2. Click Choose File to browse to the file and select it or drag the file into the box.
    3. Select one of the following options:
      • Overwrite list
      • Add items to existing list
    4. Click Import. Or, click Cancel. The file is imported. The locations are added to the list of locations (or will overwrite the list based on the selected option) on the Phone Locations tab.

    Export a Export Location(s)

    Select one of the following:

    • Click Export > Export Data. A file is downloaded that contains the phone locations listed in the table.
    • Click Export > Export Template. A phone-locations-template file is downloaded.



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