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      Master Ports and Protocols Guide
      • 14 Jul 2025
      • 2 Minutes to read
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      Contents

      Master Ports and Protocols Guide

      • Updated on 14 Jul 2025
      • 2 Minutes to read
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      Article summary

      This document will serve as a master guide to all Ports and Protocols configurations. For additional assistance, please contact support@nectarcorp.com

      DXP Connection

      Nectar Diagnostics can be configured to connect to the Digital Experience Platform using an HTTPS connection using port 443. 

      The port is configurable but should be allowed to default to 443. 

      The connection can be configured to be made through an HTTP proxy with or without proxy credentials. 

      This connection is used to export session data.

      UC Diagnostics-Vendor-Specific APIs

      The following APIs are supported and enabled using the CLI:

      APIProtocolPorts
      Skype for Business SDNHTTP HTTPSConfigurable
      Ribbon Edge SBCTCP TLSConfigurable
      Ribbon Core SBCTCP IPSEC5000/5001
      Audiocodes Mediant SBCTCP TLS2748/2749
      Cisco CUCMCTIConfigurable
      Oracle SBCTCP TLSConfigurable
      Voice Quality CollectorUDP/TCPConfigurable
      Genesys EngageTCP TLSConfigurable
      Cisco Cube SyslogTCP IPSECConfigurable
      Cisco Cube RADIUSUDP IPSECConfigurable
      Avaya Session Manager SyslogTCPConfigurable
      Avaya SBC SyslogTCPConfigurable
      Avaya SBC RADIUSUDPConfigurable


      Foundation APM

      DestinationFoundation APM to DestinationDestination to Foundation APMNotes
      Active Directory/LDAPTCP:389/636
      		External Authentication
      CIPTCP:443

      DNSUDP:53

      NTP ServerUDP:123
      		Internal or External
      Perspective Agents

      TCP:443
      UDP:5005



      SMTP ServerTCP:25

      Advanced Diagnostics-M
      		TCP:443
      User PC
      		TCP:80/443
      N10 Cloud Correlation EngineTCP:443

      N10 RIG Agent
      		TCP:1527When separate boxes

      Advanced Diagnostics-M

      DestinationAdvanced Diagnostics- M to DestinationDestination to Advanced Diagnostics-MNotes
      DNSTCP:53

      NTPTCP:123

      Advanced Diagnostics-ATCP:22/9006/9008

      Advanced Diagnostics-PTCP:22/9006/9008/9010

      Foundation APM ServerTCP:20/21/80/443 
      UDP:162

      User PC
      		TCP:20/21/22/443

      Advanced Diagnostics-P

      DestinationAdvanced Diagnostics- P to DestinationDestination to Advanced Diagnostics-PNotes
      L3 Network DevicesUDP:161
      		Optional for route table updates
      Advanced Diagnostics-ATCP:9006/9008

      User PC
      		TCP:22
      NTPTCP:123

      DNSTCP:53

      Advanced Diagnostics-A

      DestinationAdvanced Diagnostics- A to DestinationDestination to Advanced Diagnostics-ANotes
      User PC
      		TCP:22
      NTPTCP:123

      Advanced Diagnostics-Vendor-Specific APIs

      DestinationNotes

      Audiocodes SBC API Cisco CUCM CTI 

      Genesys GSIPs/TLIB API

      Plantronics Headset API 

      RTCP-XR (RFC-6035)

      Sonus 1k/2k or 5k API

      		These APIs and ports are configurable. Review these integrations with your Nectar Engineering Team.

      Endpoint Client

      Each Endpoint Client (EPC) and Endpoint Hub (EPH) connect to the centralized controller and establish a secure TCP control connection.

      SourceDestinationProtocolTraffic DirectionRemarks
      EPCControllerTCP 443OutboundController control/test result connection using AES-256 encryption
      EPHControllerTCP 443OutboundController control/test result connection using AES-256 encryption

      Tests are schedule by the controller which informs a source Endpoint (EPC or EPH) what the destination endpoint is and the type of test to perform. Equally the controller informs the destination endpoint (EPC or EPH) that at test is scheduled to be run against it. Once tests are completed the results are send from both endpoints involved in the test back to the controller over the endpoint -> controller secure connection established previously.

      For P2P tests, test traffic flows directly between the Endpoints:

      SourceDestinationProtocolTraffic DirectionRemarks
      EPCEPHUDP 29999OutboundP2P network test

      For VoIP tests, test traffic flows directly between the Endpoints. A VoIP call is established between the source and destination endpoints using the standard Session Initiation Protocol (SIP) and then bidirectional audio data passes between them using the standard Realtime Protocol (RTP):

      SourceDestinationProtocolTraffic DirectionRemarks
      EPCEPHTCP 5060 (SIP)OutboundSession Initiation Protocol
      EPCEPHUDP 30000-50000 (RTP)OutboundRealtime Protocol (audio from source)
      EPHEPCUDP 30000-50000 (RTP)OutboundRealtime Protocol (audio to source)




      Foundation APM: Monitored Devices and Applications

      DestinationFoundation APM to DestinationDestination to Foundation APMNotes
      Avaya AESICMP, UDP:161UDP:162
      Avaya CMSICMP, UDP:161UDP:162TCP:22/23 for CMS versions < r17
      Avaya Communication ManagerTCP:5022 
      ICMP, UDP:161      		TCP:9001
      UDP:162      		9001 default, configurable
      Avaya G860 GatewayICMP, UDP:161UDP:162
      Avaya IP Phones/ EndpointsICMP, UDP:161UDP:5005
      Avaya IP Boards (CLAN, IPSI, etc.)ICMP

      Avaya IP OfficeTCP:50808/50809/8443
      ICMP, UDP:161      		UDP:16250808/50809 not needed as of Nectar r8 and IPO r10.1
      Avaya IP Office VM ProICMP, UDP:161UDP:162Windows VM Pro
      Avaya Media Gateways/ MedProICMP, UDP:161UDP:162/5005
      Avaya Modular MessagingTCP:443/80/3389
      ICMP, UDP:161      		UDP:162
      Avaya System ManagerTCP:80/443
      ICMP, UDP:161      		UDP:162
      Avaya Session ManagerTCP:443
      ICMP, UDP:161      		UDP:162
      Avaya VAL BoardsICMP, UDP:161

      Avaya/Verint RecordingICMP, UDP:161/2161UDP:162
      Avaya Voice/Experience PortalICMP, UDP:161UDP:162MPP and VMPS
      Cisco Communications ManagerTCP:22/8443
      ICMP, UDP:161      		UDP:162
      Cisco CUBEICMP, UDP:161UDP:162
      Cisco ExpresswayTCP:443
      ICMP, UDP:161      		UDP:162
      Cisco IM & PresenceTCP:443
      ICMP, UDP:161      		UDP:162
      Cisco Meeting ServerTCP:443
      ICMP, UDP:161      		UDP:162
      Cisco UnityTCP:8443 ICMP, UDP:161UDP:162
      Acme Net-Net SBCICMP, UDP:161UDP:162
      AudioCodes Mediant SeriesICMP, UDP:161UDP:162
      Avaya SBCICMP, UDP:161UDP:162
      AVST MessagingTCP:80/443/5985/5986
      UDP:161      		UDP:162
      IPC UnigyTCP:80/443UDP:162
      Nice NTRTCP:3306
      ICMP, UDP 161      		UDP:162
      Nortel BCMICMP, UDP:161UDP:162
      Nortel CallPilotICMP, UDP:161UDP:162
      Nortel CS1K Call ServerTCP:22
      ICMP, UDP:161      		UDP:162
      Nortel CS1K Media GatewaysICMP, UDP:161UDP:162
      Nortel CS1K Signaling ServerTCP:22
      ICMP, UDP:161      		UDP:162
      Ribbon SBCICMP, UDP:161UDP:162
      Skype for BusinessTCP:433/1433
      TCP:5985/5986
      ICMP, UDP:161      		UDP:162Additional TCP ports, if using dynamic SQL port
      UPSICMP, UDP:161UDP:162RFC-1628 compliant
      Windows ServerTCP:5985/5986
      ICMP, UDP:161      		UDP:162
      Linux ServerICMP, UDP:161UDP:162/514
      Data GearICMP, UDP:161UDP:162

      Port Definitions

      TCP Port NumberDescription
      20,21FTP
      22SSH
      23Telnet
      25SMTP
      80HTTP
      IP Protocol:89OSPF Peering
      179BGP Peering
      389LDAP
      443HTTPS
      636SSH LDAP
      1433SQL
      1527JDBC
      3306MySQL
      3389RDP
      5022SSH Avaya SAT
      5023Telnet Avaya SAT
      5900VNC
      5985/5986PowerShell HTTP/HTTPS
      5989Nortel Element Manager
      6001Nortel Call Recording Socket
      8443Cisco SOAP, IP Office API
      9001Avaya Call Detail Records (CDRs)
      9006/9008/9010Nectar Proprietary
      50808IP Office System Status
      50809IP Office System Status - Secure
      UDP Port NumberDescription
      69TFTP
      123NTP
      161SNMP Poll
      162SNMP Trap
      5005RTCP
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