Nectar CX Assurance 2023.1

Overview

These Release Notes include the following new features and resolved issues for CXA 2022.5.2 and CXA 2023.1. Nectar CXA 2022.5.2 must be installed before installing CXA 2023.1.

• Enhanced SIP error code.
• Implemented Nuance error code.
• Enhanced the import export functionality with Gitlab repository.
• Resolve issues noticed during daylight saving.

Technical Notes

• CXA-2924 - Updated the library used for parsing the Data Driven CSV file.
• CXA-2786, CXA-2817, CXA-2799 - Resolved issue with daylight savings in Docklands and AWS.

Features

• CXA-2949 - Added SIP error code with description.
• CXA-2920 - Added Nuance error code handling and reporting.
• CXA-2961 - TestCase Import - Upload - Sleep time of 60 seconds removed. Application responds as soon as the import is successful.
• CXA-2981 - Added support for Gitlab Repo zip-based restore.

Resolved Issues

• CXA-2909 - Noticed campaign rollover issue due to time zone changes.
• CXA-2926 - Test Manager - When executing a data driven test, the information from the file is being hard-coded into the test case.
• CXA-427 - Real Time Report - Report does not display the statistics of the web interaction test case properly.
• CXA-463 - Media Library - When the Play button in the media library table is clicked, the audio is played twice.
• CXA-495 - Test Step - When a step is linked to a test case or test module, the selected test case or test module should open in new overlay with the test step overlay disabled.
• CXA-535 - Test Case - The error message "testcasemanager is temporarily unavailable" is displayed when a test case is opened in call flow visualization, and a different test case is cloned.
• CXA-571 - Test Case - The scenario, "Step always passes when min-confidence is set as 0," is not working.
• CXA-572 - Test Case Manager - Shows an incorrect Tuning Configuration Name.
• CXA-997 - When Test Case Name is changed, Reports in Dashboard use old name.
• CXA-2446 - CX - Express - Report Dashboard - System displays an error when a test case name is selected for the field, "Test Case", under the report type, "Load vs Response for Testcase".
• CXA-2750 - Renamed test cases continue to use old name.
• CXA-2761 - CXA NA1PROD GUI Bug- Run enddate gets reset to today when editing a campaign.
• CXA-2762 - NA1PROD - Cannot delete alert emails or retry.
• CXA-2806 - AWS CXA - PESQ is not working.
• CXA-2948 - Regression - Campaign Manager - Record is not sorting correctly when a column is sorted (for example, by Created Date), and a campaign is created via "Add/Edit Campaign" tab.
• CXA-2950 - Test Case Manager - Data Driven - Values in the Data Driven columns are getting overlapped while trying to perform a quick run/campaign run.
• CXA-2951 - Test Case Manager - Data Driven - Report shows no value in “Expected to hear” when a data driven test case is executed.
• CXA-2953 - Regression - Test Case Manager - Folder paths are displayed incorrectly.
• CXA-2954 - Regression - System displays incorrect UTC time (displays org time) in the alert email.
• CXA-2955 - Regression - Report Dashboard - Call Detail Summary Report - "Result" column for "Speech Error" is not appended with the error description.
• CXA-2964 - Report Dashboard - For a Failure Retry scenario, the "Total Runs" field in the Report Dashboard also shows the count for retry attempts.
• CXA-2967 - Regression - Test Case Manager - Deleting a test case is not removing the test case. A duplicate test case is created.
• CXA-2969 - Regression - Test Modules Manager - Importing an existing test module (by choosing "Override/Select Folder Path") with a new wav file is not importing the wav file.
• CXA-2450 - Historical Report - CX - System displays an additional run of a Daily Run Campaign when frequency is set.
• CXA-2842 - Test cases run outside of scheduled campaigns.
• CXA-2970 - Diagnose Gitlab backup failure.
• CXA-2986 - Gitlab - Bulk Import - Bulk Import Report is not getting updated completely when the sync process is completed.
• CXA-2990 - Gitlab - Bulk Import - System remains as it is when "bulkImport.zip" is placed in server with no files in it. Sync progress message also appears for a long time.
• CXA-2993- Gitlab - Bulk Import - Radar and Express - Import Summary Report is not showing a failure reason for a test case that failed to be imported.
• CXA-2994 - Radar and Express - Gitlab - Bulk Import - For a failed test module (failed to be imported), system displays SQL query as a failure reason.
• CXA-2995 - Gitlab - Bulk Import - Express - System overrides a test case/test module, even though the synced flag is set to false and then imported.
• CXA-2996 - Radar and Express - Gitlab - Bulk Import - System fails to override test module, although the Import Report shows the action as “Override” and the status as “Successful”.

Known Issues

• CXA-2999 - Report Scheduler - "Next Run" is running an hour behind on the day after daylight savings.
• CXA-3004 - UI column sorting issue

Documentation

Test_Summary_2022.5.2_Release_v2.0.pdf
Test_Summary_2023.1_Release_v1.0.pdf