Overview
The Release Notes for 2023.2.0 include the following new features, enhancements, and resolved issues.
Upgraded to Liferay 7.4.
Implemented media server monitoring and recovery to enhance media server high availability.
Enhanced logging for better alerting and platform monitoring.
Enhanced the performance of the application.
Enhanced support for loopback calls.
Features/Enhancements
CXA-3179 - Test Case Manager - Added ‘TestCase ID’ to be part of the data fields of a Test Case(s) exported to Excel/XML.
CXA-3256 - Enhanced logging to enable alerting when the DTMF digit is missed during an event loopback call object from the media server.
CXA-1750/CXA-2242 - Removed references to ‘Cyclone-portlet’ in API. Endpoint changed from /o/cyclone-portlet/api/* to /o/nectarcx-rest/*. This does not support backward compatibility.
CXA-2852 - Implemented media server monitoring/failure detection and recovery.
CXA-3213 - Implemented standalone media server monitoring service for health check and recovery/reboot in case of failure detection.
CXA-2885 - Show parent media server configuration in General settings of child organization.
CXA-2886 - Added buttons for ‘Add Server Details’ and ‘Test Connection’ in the Organization settings to enable users to add media server configuration details.
CXA-2887 - Added the capability to send an Alert email and event bridge notification to Nectar Support in the event of a media server failure/recovery.
CXA-2888 - Implemented a stand-alone decision maker service for media server health check.
CXA-2889 - Added report to show media server status details at Organization level for Admin use.
Also, updated the Report Dashboard with media server IP/DNS details that are used for the test call.
CXA-2890 - Added the capability to pause the alerts/campaign failure to end users in the event of a media server failure detection and auto reboot for recovery. Updated the Report Dashboard with the status of ‘Aborted’ with the reason as ‘media server is recovering’ for live calls.
CXA-2891 - Added the capability for media server report status for the Super Admin and the Organization.
CXA-3214 - Added separate Media Server Manager section to list or update associations to multi tenants and show media server last known status.
CXA-3233 - Technical Implementation - Provided software build of objects in json format.
CXA-3170/CXA-2857 - Technical Implementation - Upgraded Liferay portlet to version 7.4.
CXA-3235 - Implemented the password policy and handling of warning messages when a password is expiring. The format for a password must be a combination of one uppercase alpha character, one lower case alpha character, and one numeric character. Password containing ‘user@’ is not supported due to the exception policy.
CXA-3156 - Implemented logging if the default MOS score is generated because of a stuck port/CDR exception.
CXA-2859 - CX Security Vulnerability - Added support for log4j2.
CXA-3127 - Test Case Manager - System fails to show the reason for not deleting a test case.
Resolved Issues
CXA-3209 - Test Case Manager - Resolved issue with moving a test case from one folder to another.
CXA-3243 - Campaign Manager, Report Dashboard, and Realtime Reports - Enhanced the performance of the UI when managing a large number of test modules, campaigns, and test cases.
CXA-3018 - Link between Test Case/Test Module - System will display an error when importing a test case, and the associated test module in the import file does not exist in the same organization.
CXA-3265 - Fixed the issue where updates to modules in Test Module Manager dashboard are not being propagated to the associated test cases.
CXA-3266 - Test Case Manager - Resolved issue with cloned test cases created with 0 steps.
CXA-3230 - Resolved issue with associating an inbound test case to an outbound test case.
CXA-2238 - Resolved issue with CXA not answering outbound calls.
CXA-3257 - Scheduler runtime will now fetch inbound test case results at the top of the hour, which resolves the issue of alerting in case of callback count mismatch.
CXA-3244 - Media Server Monitoring - Resolved issue with saving a media server setting when media server field is blank.
CXA-3246 - Media Server Monitoring - Resolved issue with data table warning message.
CXA-3249 - Resolved issue with system not saving the media server IP when edited in the Media Server Monitoring section.
CXA-3250 - Resolved issue with validating a non-existing media server IP through the Media Server Monitoring section.
CXA-3248 - Media Server Monitoring- Resolved issue with system sending multiple failover emails during media server recovery phase.
CXA-3181 - Resolved issue with adding a test step to a test case linked module and getting updated in the test case (when edited in another tab).
CXA-3202 - Resolved issue with importing an existing campaign as an XLS file.
CXA-3272 - Resolved issue with restore from ZIP.
CXA-3216 - Removed ‘speech’ from test steps until text-to-speech implementation.
CXA-3273 - Resolved issue where test cases get saved to the root folder when editing.
CXA-3247 - Resolved issue where the system displays media server details for the organization "Nectar CXA" and not for any other organizations. This also happened when mapped with a media server.
CXA-3219 - Data Manager - Resolved issue with system being unable to display a missing data file under the "Missing References" tab.
Documentation
Test Summary CX2023.2.0 Release v1.1
Document History
VERSION | DATE | DESCRIPTION | APPROVAL AND DATE |
1.0 | 06-Oct-2023 | Initial Draft |
|
2.0 | 13-Oct-2023 | Updated CXA-1750; added CXA-2242; added link to Nectar CX API Modifications |