Overview
The Release Notes for CXA 2023.3.0 provides a list of the new features, enhancements, and resolved issues for 2023.2.1, 2023.2.2, 2023.2.3, and 2023.3.0. It also includes:
Samba 3.0 Upgrade and Changes to Supporting Services (CXA-3312)
Increased Speech Accuracy.
Added Single Sign On (SSO) feature using ping provider. (CXA-1691)
Added Text-to-Speech (TTS) feature. (CXA-3027)
Added Tags for Filtering Campaigns. (CXA-3341)
Features/Enhancements/Resolved Issues
CXA 2023.3.0:
CXA-1691 - Added support for single sign (SSO) using the SAML standard.
CXA-2826/2911 - Implement "Search Across All Folders" for Media Library, Data Manager, and other areas where it is not enabled.
CXA-2914 - Campaign Manager - Resolved issue with the status of a campaign showing "Complete" when it still had test cases to run.
CXA-2940 - Test Case Manager - Resolved issue with sorting test case names.
CXA-2941 - Realtime Reports - Resolved issue with A+ and the little clock not working.
CXA-3027 - Test Case Manager and Test Module Manager - Added text-to-speech response to the Test step.
CXA-3076 - Report Dashboard - Added the capability to search for a Test Case ID and Campaign ID.
CXA-3137 - Campaign Manager/Test Case Manager - Added the capability to search across all folders when browsing for available test cases.
CXA-3324 - Web Interaction Manager - Resolved issue with the Action parameter missing a value when editing a test case step.
CXA-3326 - Separated the QoS scheduler and Campaign scheduler which were running on the same thread.
CXA-3327 - Realtime Reports - Added the capability to filter campaigns that necessitate continuous monitoring.
CXA-3328 - Campaign Manager - Added a Tag field to enable filtering in Realtime Reports.
CXA-3329 - Realtime Reports - Added a filter option for users to view only the monitoring campaigns.
CXA-3330 - Campaign Manager - Added Tag support in all API related to creating and scheduling a campaign.
CXA-3334 - Report Dashboard - Added support for the new Tag/Label. When users export a report, they will be able to view the associated Tag/Label in the exported report.
CXA-3335 - Campaign Manager - Added Tag support when importing and exporting campaigns.
CXA-3341 - Campaign Manager - Added new tab for creating, editing, and deleting Tags (for Administrators only).
CXA-3344 - Added the capability for users to hold radar calls in queue between 0 minutes and two hours.
CXA-3353 - Test Case Manager/Test Modules Manager (TTS) - Removed "None" as an option for the Reply With field.
CXA-3365 - Report Schedules - Added support for filter by tag.
CXA-3366 - Added the capability to show monitoring campaign tag information in both email and event bridge.
CXA-3388 - Test Case Manager - Resolved issue with changing the reason on one of the alert emails when adding/deleting a test step for a test case.
CXA-3411 - Test Case Manager - Resolved issue with creating media files when importing with a test case.
CXA-3416 - Media Library - Resolved issue with changing a media file name and change reflected in associated test case or module.
CXA-3417 - Media Library - Resolved issue with audio files missing from Missing References tab.
CXA-3418 - Media Library - Resolved issue with changing a media file folder path and change reflected in associated test case or module.
CXA-3419 - Media Library - Resolved issue with disabling the GitLab Sync of a media file.
CXA-3420 - Test Case Manager - Resolved issue with running a test case with a lengthy IVR prompt.
CXA-3422 - Event Bridge - Resolved issue with events not getting created for test failure calls.
CXA-3423 - Discover and Design - Resolved issue with performing an IVR crawl.
CXA-3426 - Settings - Resolved issue with creating a suborganization using credentials.
CXA 2023.2.3:
CXA-3283 - Resolved issue with test execution via API not using the organization/suborganization port licensing allocation.
CXA-3284 - Added an option to the API execution method to ignore a retry on a fail setting.
CXA-3312 - Upgraded Samba to v3.0.
CXA-3322 - Report Dashboard - Resolved issue with not getting a PESQ score.
CXA-3325 - Added two new settings (swirec_load_adjusted_speedvsaccuracy=normal and swirec_max_search_time=10000) to the Recognizer service on Nuance Management Portal.
CXA 2023.2.2:
CXA-3274 - Campaign Manager - Resolved issue with downloading the full test case .wav file.
CXA-3276 - Campaign Manager - Added a drop-down menu for sub-organizations.
CXA-3308 - Campaign Manager - Resolved issue with scheduling campaigns.
CXA-3309 - Resolved issue with port utilization filter.
CXA-3310 - Campaign Manager - Resolved issue with system not displaying the default date/time for the Interval Schedule/Daily Run options when editing a campaign that is not scheduled.
CXA-3311 - Realtime Reports - Resolved issue with the report showing the incorrect status for each run.
CXA-3316 - Resolved issue with calendar beyond March 11, 2023 in Chrome, Firefox, and Edge (Windows only).
CXA 2023.2.1:
CXA-3286 - Settings - Resolved issue with users updating the CLI Prefix field located under the General Settings tab of the Add/Edit Sub-Organization page.
CXA-3287 - Test Case Manager - Resolved issue with modifying the email address for alerting for a specific tenant.
CXA-3288 - Test Case Manager/Report Dashboard - Resolved issue with showing correct user name who ran test case.
CXA-3289 - GitLab Backup and Restore - Resolved issue with restore from ZIP.
CXA-3290 - Settings - Resolved issue with auto-complete feature for the CLI Prefix field.
CXA-3303 - Report Dashboard - Resolved issue with report showing the incorrect test type for the test run.
CXA-3305 - Test Case Manager - Resolved issue with missing Specials button on each Test step.
CXA-3307 - Resolved issue with Header bar showing only for Administrators.