---
title: "Nectar DXP 1.12.1"
slug: "nectar-dxp-1121"
updated: 2025-09-01T17:06:44Z
published: 2025-09-01T17:06:44Z
canonical: "support.nectarcorp.com/nectar-dxp-1121"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Nectar DXP 1.12.1

## Overview

Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

- us.nectar.services
- eu.nectar.services

### 

### Technical Notes

If you are using Foundation APM, version 2021.3 must be installed prior installing Nectar DXP. For more information, contact [Nectar Support](mailto:support@nectarcorp.com).

## 

## New Features

### Platform Changes

1. **Nectar Diagnostics**
  - Nectar Diagnostics data is now integrated directly in to Nectar DXP.
    - Screens affected:
      - Quality Details
      - Data Mart
    - Added Quality metrics to the Quality details screen
      - Number of streams
      - Average jitter MS
      - Average round trip delay
      - Average packet loss %
      - Average Nectar Score %
      - Average MOS
      - Agent version
    - Avaya, Cisco, and Teams related Nectar Diagnostic session added to Session details screen
    - Platform filter updated to include Nectar Diagnostics
    - User top search updated to include Nectar Diagnostic users
2. Customers can add their logo to the login page via Setting → MSP Branding screen.
3. Added a filter for Insights to the Summary page.
4. Added a new tab for Scheduled Jobs to the Admin screen.

### Vendor Changes

1. **Avaya**
  - Added the server / data centre to the Session details and Advanced screens.
  - Added a field to display the lowest MOS score on the Session details screen.
  - Added the user's Agent ID to Session details screen.
2. **Jabra:**
  - Added the ability to alert based on Jabra Score in the Alerts & Notifications screen.
3. **Zoom:**
  - Added CPU metrics to Zoom call details.

## Improvements

### Platform Changes

1. **Database optimizations**
2. **UI/UX Changes**
  - Added shadow effect to components
  - Added pagination to the row counts table in the Admin → Advanced Setting → Row Count screen to improve page load time for large tenants.
  - Added the ability to sort by Source ID field in the Admin → Data Diagnostic page →  Data sources page
  - Redesign and updated SIP Response filter to include new reason codes for Cisco
  - Updated the screen animation and modified some header font fizes for the Endpoint/Endpoint hub sections
3. **User Overview**
  - Clicking a platform icon on a User page now applies a filter showing only sessions for that platform
4. **Account settings:**
  1. Alert Level will now be the default value for the Alert Summary grouped by field.

### **Vendor Changes**

1. **Jabra**
  - Added internal thresholds to reduce the number of insights on the User overview and Session Details pages
  - Pinned Users now display their Jabra Score in the user screen.
2. **Nectar Score**
  - Replaced Quality with Avg Nectar Score in the Session bar chart on the User overview screen.
  - Updated field names that referenced UHI to Nectar Score
3. **Zoom**
  - Updated our webhook validation and verification processes to account for changes made by Zoom.
  - Updated the color for CPU Utilization graph component to be more visible in the session details screen.
4. **Cisco**
  - When available, the caller display name will be shown instead of PSTN/External on the session details screen

## Bug Fixes

1. **Alert & Notifications**
  - Selecting 'All Users' under 'Monitored Users' when creating a Nectar score alert will now extend to users added in future rather than only applying to all user currently in the system at the time of the alert creation.
2. **Teams**
  - Fixed an error whereby conferences could not be searched via their full ID.
3. **Navigation Menu**
  - Resolved an issue where navigation menu options were sporadically abscent
  - Resolved an issue where the User navigation option would sometimes return blank instead of the users overview screen for user with the Self-View role.
4. **User Mapping**
  - Fixed an issue with the User Mapping screen where the screen would not open correctly when blank