Overview
Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:
us.nectar.services
eu.nectar.services
Technical Notes
If you are using Foundation APM, release 2021.3 must be installed prior installing Nectar DXP. For more information, contact Nectar Support.
New Features
1. Avaya
- Add Avaya CDR/CDS time-zone offset for multiple Avaya systems in a single RIG (database)
2. Analytics:
- Reports: Create report with SLA widget based on Template
- Session list widgets: Add ability download report in PDF format
- Template configuration (refactoring)
3. Call Details
- Add external IP address information to session list
4. Event Bridge
- Update Lambda Config
5. Events
- Current event detailed view. Add usage of "internal events" table
6. Service module
- Analytics: Introduce new "Service" filter (widget, templates)
- Dashboards/Services: Populate page with Services
- Services: Add Graph per Service
- Introduce "Views" management
7. Tenant sizing:
- Adjust calculation for Avaya Users
- Create new row for Avaya CC Users
- Restrict access for the MSP Admin User role
Improvements
1. Analytics
- Session list widget: Change Text in configuration for the table in PDF format
- Service Level Availability Widget configuration:
- Introduce SLA breaches legend for the graph
- Save All services while report creation
- Handle empty widget results on pdf file
- View Report: Introduce SLA breaches legend for the graph
2. Cisco WebEx
- Session Details page: Extended Advanced Tab page with 'Network Details' group
3. Data Base:
- [avaya_cam_auracm] - Update systemname identification, based on values from rig_avayaauracm_definitions
- [svc-partitions] - update logic of partition creation(relation to data_collection_start_date)
- Improve performance for alerts(fn_u_dgf_session_alerts)
- Improve performance of pr_u_dm_build_avaya
- Tests: RT - actualize DB performance tests(initial part)
4. Events
- CRV: Device Health: Improve code for status defining
5. Session list
- Add Toaster message for the prolonged data preparation processing
6. Service Level Availability Graph (Analytics/Services)
- Enhance legend on UI
7. MS teams
- Empty alert popup for capture/render devices in health domain section on MS Teams P2P page
- Fix tagging of Voicemail Insights
8. UI/UX improvements
- Add Toaster message for the prolonged data preparation processing
- Add external IP address information to session list
- Service Level Availability Graph (Analytics/Services): Enhance legend on UI
Bug Fixes
1. Account settings
- Eye icon is out of field after inputting invalid password
2. Admin
- Locations: Improve Error Message
3. Analytics
- Create report:
- Widgets configuration: wrong date range is present on the first day of month after selecting 'Month to date' option
- Edit Report:
- 'Users/Endpoints' filter is not sorted alphabetically
- SLA widgets are highlighted in red
- Row height on UI does not correspond to mock-up
4. Cisco Video VKM
- Incorrect nectar score appearing for Video session
5. Cisco WebEx calling
- Session summary: Inconsistency on listing the Quality detail metric value format
- Metric alerts are not listing on Network tab
- Wrong percentage value appearing for Audio packetloss metric
6. CRV
- Export rooms. Change spelling
7. DWH
- Improve trunk_group definition in AVAYA CAM data preparation
8. Events
- Filter by Alert Level is not reflected for Total Counters
9. Global filters
- 'Conference Organizer' filter show applied filter value= 'All' if only one value is selected
- Call/Quality Details: Session/Graph/Data endpoints are called few times after applying Time Period filter
- Duplicate API responses while doing Reset filter action
10. Pinned Users
- Total Calls / Poor Calls data are not returned by DB function
11. User Overview
- WebRTC sessions are not listing for the user mapped with WebRTC users