Overview

Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

• us.nectar.services

• eu.nectar.services

Technical Notes

If you are using Foundation APM, release 2021.3 must be installed prior installing Nectar DXP. For more information, contact Nectar Support.

New Features

1. Avaya

• Add Avaya CDR/CDS time-zone offset for multiple Avaya systems in a single RIG (database)

2. Analytics:

• Reports: Create report with SLA widget based on Template
• Session list widgets: Add ability download report in PDF format
• Template configuration (refactoring)

3. Call Details

• Add external IP address information to session list

4. Event Bridge

• Update Lambda Config

5. Events

• Current event detailed view. Add usage of "internal events" table

6. Service module

• Analytics: Introduce new "Service" filter (widget, templates)
• Dashboards/Services: Populate page with Services
• Services: Add Graph per Service
• Introduce "Views" management

7. Tenant sizing:

• Adjust calculation for Avaya Users
• Create new row for Avaya CC Users
• Restrict access for the MSP Admin User role

Improvements

1. Analytics

• Session list widget: Change Text in configuration for the table in PDF format
• Service Level Availability Widget configuration:
• Introduce SLA breaches legend for the graph
• Save All services while report creation
• Handle empty widget results on pdf file
• View Report: Introduce SLA breaches legend for the graph

2. Cisco WebEx

• Session Details page: Extended Advanced Tab page with 'Network Details' group

3. Data Base:

• [avaya_cam_auracm] - Update systemname identification, based on values from rig_avayaauracm_definitions
• [svc-partitions] - update logic of partition creation(relation to data_collection_start_date)
• Improve performance for alerts(fn_u_dgf_session_alerts)
• Improve performance of pr_u_dm_build_avaya
• Tests: RT - actualize DB performance tests(initial part)

4. Events

• CRV: Device Health: Improve code for status defining

5. Session list

• Add Toaster message for the prolonged data preparation processing

6. Service Level Availability Graph (Analytics/Services)

• Enhance legend on UI

7. MS teams

• Empty alert popup for capture/render devices in health domain section on MS Teams P2P page
• Fix tagging of Voicemail Insights

8. UI/UX improvements

• Add Toaster message for the prolonged data preparation processing
• Add external IP address information to session list
• Service Level Availability Graph (Analytics/Services): Enhance legend on UI

Bug Fixes

1. Account settings

• Eye icon is out of field after inputting invalid password

2. Admin

• Locations: Improve Error Message

3. Analytics

• Create report:
  • Widgets configuration: wrong date range is present on the first day of month after selecting 'Month to date' option
• Edit Report:
  • 'Users/Endpoints' filter is not sorted alphabetically
  • SLA widgets are highlighted in red
  • Row height on UI does not correspond to mock-up

4. Cisco Video VKM

• Incorrect nectar score appearing for Video session

5. Cisco WebEx calling

•  Session summary: Inconsistency on listing the Quality detail metric value format
•  Metric alerts are not listing on Network tab
•  Wrong percentage value appearing for Audio packetloss metric

6. CRV

• Export rooms. Change spelling

7. DWH

• Improve trunk_group definition in AVAYA CAM data preparation

8. Events

• Filter by Alert Level is not reflected for Total Counters

9. Global filters

• 'Conference Organizer' filter show applied filter value= 'All' if only one value is selected
• Call/Quality Details: Session/Graph/Data endpoints are called few times after applying Time Period filter
• Duplicate API responses while doing Reset filter action

10. Pinned Users

• Total Calls / Poor Calls data are not returned by DB function

11. User Overview

• WebRTC sessions are not listing for the user mapped with WebRTC users