---
title: "Nectar DXP 1.17.0"
slug: "nectar-dxp-1170"
updated: 2025-09-01T16:44:02Z
published: 2025-09-01T16:44:02Z
canonical: "support.nectarcorp.com/nectar-dxp-1170"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Nectar DXP 1.17.0

# Overview

Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

- us.nectar.services
- eu.nectar.services

## Technical Notes

If you are using Foundation APM, release **2021.3** or later must be installed prior installing Nectar DXP. For more information, contact [Nectar Support](mailto:support@nectarcorp.com).

# New Features

1. Analytics
  - Added a Resource Usage widget
  - Added a new displayable column called [Response Code] to the [View] tab for the [Quality Details, Session List] widget
2. Architecture
  - Added rate limiting support for Admin and Dashboard APIs
  - Added SSL support for Real-Time and Data Warehouse JDBC data source connections
3. Conversation Journey View (CJV)
  - Introduced a new "Response code" item for ND Leg Card
  - Updated scheduling to be able setup starts of Journey builds, aligned with Avaya & Diagnostics builds
4. Custom Branding
  - Introduced the ability for clients to customize the color scheme of the Nectar DXP platform.
  - Added the ability to replace mentions of [Nectar] and [Nectar Score]
  - Added the capability to replace Nectar branding with custom branding for individual environments
  - Application:
    - Indicators: Review Nectar Score, MOS, Quality, Jabra Score, Tests, Alerts, (in order to match with new color scheme)
    - Icons: Review icons (in order to match with new color scheme)
    - Fonts: Review Fonts changes
    - Charts: Review charts (in order to match with new color scheme)
5. Database Improvements:
  - Updated the usage of keys for nectar diagnostic session details and Session List
6. Events:
  - Added the [Params] fields to the Historic table API
7. Large Tenant Mode:
  - Introducted a Large Tenant Mode (LTM). This has been designed for tenants that have a large quantity of sessions per day which can affect the performance of the UI. Tenants that have this mode enabled will have the following effects:
    - Limited filters to a core set for the [Call Details - Historic] and [Quality Details] screens:
      - Time Period
      - Modality
      - Platform
      - Corporate Location
      - Session Type
      - Nectar Score
    - Removed Auto-Update checkbox
      - A spinner component has been added to show when the next filter execution will occur
8. Multi-Service Provider (MSP) Roles
  - Added a role to allow an MSP to create additional MSP roles with access to subset of available tenants
  - Created a list with Custom MSP roles
  - New support for custom MSP roles in SP user creation/edit
  - Handle RBAC for MSP User with Custom Role
9. Portal Auth
  - Introduced a new feature to allow users to create and use personal API access tokens for API authentication instead of basic auth
  - Implemented a fallback mechanism for JSON Web Token when signature exception
10. Tenants Summary (DB and BE)
  - Added Sessions, Avg Nectar Score components
  - Added Tenants, Tests components
11. UI
  - Introduced the ability for users to toggle between light and dark mode
12. WebRTC
  - Nectar DXP will now track WebRTC client logins separately from the User logins
    - A new section under Admin will appear for WebRTC which will display the logged in WebRTC users

# 

# Improvements

1. Avaya: Expand a list of "dictionary" tables to store historical records from RIG
2. Cisco CUCM: clusters not showing in Call Details
3. Conference Rooms: Device Details page: Teams Room devices showing unknown for peripheral metrics
4. Diagnostics Integration - Quality Details: Duplicate sessions are listing for same locaiton
5. MS Teams - Skip Client Secret field validation on Edit when Certificate is used for Teams Config
6. Quality Details - Session List: Added missing IP address information
7. Increased audit logging to 1 year across all environments

# 

# Fixes

1. Account Settings page does not respond when clicked
2. Analytics:
  - 403 error message appearing when try to Edit Analytics report as SP Custom Role user
  - Create report. Widgets configuration: wrong date range is present on the first day of month after selecting 'Month to date' option
  - Reports progress are getting failed
3. Admin: Roles: Administrator role user is getting logged out while trying to access Roles menu
4. Events: View Event: Description is not displaying
5. MS teams: Call queue Report and Call list mismatch
6. MSP:
  - Custom Role User: Tenant selector is appearing after login for one tenant mapped user
  - Custom SP role: 403 access denied appearing while deleting the Analytics report
  - All service providers are not get listing
  - Error on creating user using SP roles
  - Users: Created user is not get listing
  - Service providers are not listing
7. Pinned user list: Associated platform Icon is not appearing in user detail
8. Provision: Prod US: Some tenants are not de-provisioned due to 'Unable to clean unknown schema'
9. Summary: Locations list: 'Avg Nectar Score' option cannot be clicked over specific area
10. Theme: Dark mode revert back on page refresh after light mode theme update
11. Zoom: Non-account user icon is not appearing in the participants list