Nectar DXP 1.8.0

Overview

Nectar DXP is Nectar’s new secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

• us.nectar.services
• eu.nectar.services

Technical Notes

If you are using UCMP, version 2021.1 must be installed before installing Nectar DXP. For more information, contact Nectar Support.

New Features

• Nectar Endpoint Client (NEC) Tests summary and Session page:
  • NEC: Tests summary page: Hub endpoints & Endpoints sections, Endpoints count, Map with additional info (tooltips), Undefined Locations, Filters, Tests overview, Bar chart
  • NEC: Tests summary page: Legend: Custom tab
  • NEC: New Filters: Failure reason, Test Type, Test Result
  • NEC: Session page: Layout & Summary widget with Insights
  • NEC: Session page: Layout for Ping & P2P & Test Multimedia session
  • NEC: Session page: Caller/Callee information Alerts, Health domains
  • NEC: Session page: Advanced & Diagnostics tab
• NEC Integration and Admin:
  • NEC: Admin: Endpoints Bulk update, Export
  • NEC: Admin: List of Endpoint, Edit Endpoint data / Map a user
  • NEC: Admin pages adaptation: Email Alerts, Client versions
  • NEC: CloudAgent: Implement Endpoint client Bulk export task for each EC record types
  • NEC: Provisioner: Endpoint client data source configuration and data model
• Activity Auditing (Audit Log):
  • Audit Log: Service and related migrations setup
  • Audit Log: Framework setup, Admin API integration
  • Configuration for listening by topic per client
• RBAC Enhancement (Backend):
  • Filters: Extended roles support
  • User Screen (old): Extended roles support
  • Call Details: Extended roles support
  • Summary screen: Extended roles support
• IP Geolocation:
  • Add option to disable IP Geolocation
• User Screen Redesign:
  • Implement User health index
  • Users screen: User card redesign
  • User card redesign: User Feedback rating (Zoom, Skype), Failed calls
  • Users page: Update User Summary section by Location, Modality, Network and Client Version Tabs
  • Users screen: Quality tab: Add a bar graph
  • IM removed from the application
  • Users page: Add pagination in Session list

Improvements

• UI/UX Improvements
  • Allow Upper-case and spaces in Alert Display Name
  • Rows Count: Selected date isn't highlighted on Calendar, if navigated from other page
  • Admin: Rig Manager: View update for pollers Status
  • Call Details: Corporate location filter improvement
  • Insights: Design improvements; Update message appearance logic (CUCM conference, CUCM session details, Teams session details)
• DB Improvements
  • Teams: Align quality logic calculation and session amount calculation
  • Teams: add "dynamic" time range for extended scan "conference sessions"
• Deployment Improvements
  • Rig Manager: predefined commands support
• Customer Performance Improvements
  • Implement Advanced Filtering mechanism for Corporate Location filter
• AVAYA: Screens Adaptation
  • Admin: Provisioning: Set Time zone (extended TZ list)
• Portal SSO authentication:
  • UI: Mapping of external users: Hide 'delete' icon for the last role row
• Architectural Backlog
  • Add UserDisplayName attribute to timeline API
• Rig Agent Manager
  • Restart RIG Agent upon failure alert

Fixes

• Teams Audio Quality Email Alert Data Inaccuracies
• Rig agent returns error: Can't load IA 32-bit .dll on a AMD 64-bit platform
• User/Endpoint filter on the “Call Details” page
• RigProcessor: Skip underscore substitution for field names with numerals
• Performance, Cluster view, Cluster status section loads too long
• Alerts report: Email sent twice for same job
• Insights: Additional filter sent when open session page
• UI to update Rig Agent via command
• Users screen, some users are not pinned
• Rig agent: AVAYAAURACM_CM_AGENTS. Bad SQL grammar error
• Devices: Platform multiplies for some devices
• User screen redesign: Incorrect Zoom locations shown
• Rig Agent: Avaya: Agent looking for non-existing columns for some Avaya tables