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Ports and Protocols Guide

  • Updated on Jun 27, 2025
  • Published on Sep 12, 2023
  • 1 minute(s) read
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DXP Connection

Nectar Diagnostics can be configured to connect to the Digital Experience Platform using an HTTPS connection using port 443. 

The port is configurable but should be allowed to default to 443. 

The connection can be configured to be made through an HTTP proxy with or without proxy credentials. 

This connection is used to export session data.

UC Diagnostics-Vendor-Specific APIs

The following APIs are supported and enabled using the CLI:

APIProtocolPorts
Skype for Business SDNHTTP HTTPSConfigurable
Ribbon Edge SBCTCP TLSConfigurable
Ribbon Core SBCTCP IPSEC5000/5001
Audiocodes Mediant SBCTCP TLS2748/2749
Cisco CUCMCTIConfigurable
Oracle SBCTCP TLSConfigurable
Voice Quality CollectorUDP/TCPConfigurable
Genesys EngageTCP TLSConfigurable
Cisco Cube SyslogTCP IPSECConfigurable
Cisco Cube RADIUSUDP IPSECConfigurable
Avaya Session Manager SyslogTCPConfigurable
Avaya SBC SyslogTCPConfigurable
Avaya SBC RADIUSUDPConfigurable


Foundation APM

DestinationFoundation APM to DestinationDestination to Foundation APMNotes
Active Directory/LDAPTCP:389/636
External Authentication
CIPTCP:443

DNSUDP:53

NTP ServerUDP:123
Internal or External
Perspective Agents

TCP:443
UDP:5005



SMTP ServerTCP:25

Advanced Diagnostics-M
TCP:443
User PC
TCP:80/443
N10 Cloud Correlation EngineTCP:443

N10 RIG Agent
TCP:1527When separate boxes

Advanced Diagnostics-M

DestinationAdvanced Diagnostics- M to DestinationDestination to Advanced Diagnostics-MNotes
DNSTCP:53

NTPTCP:123

Advanced Diagnostics-ATCP:22/9006/9008

Advanced Diagnostics-PTCP:22/9006/9008/9010

Foundation APM ServerTCP:20/21/80/443 
UDP:162

User PC
TCP:20/21/22/443

Advanced Diagnostics-P

DestinationAdvanced Diagnostics- P to DestinationDestination to Advanced Diagnostics-PNotes
L3 Network DevicesUDP:161
Optional for route table updates
Advanced Diagnostics-ATCP:9006/9008

User PC
TCP:22
NTPTCP:123

DNSTCP:53

Advanced Diagnostics-A

DestinationAdvanced Diagnostics- A to DestinationDestination to Advanced Diagnostics-ANotes
User PC
TCP:22
NTPTCP:123

Advanced Diagnostics-Vendor-Specific APIs

DestinationNotes

Audiocodes SBC API Cisco CUCM CTI 

Genesys GSIPs/TLIB API

Plantronics Headset API 

RTCP-XR (RFC-6035)

Sonus 1k/2k or 5k API

These APIs and ports are configurable. Review these integrations with your Nectar Engineering Team.

Perspective Agent (PA)

DestinationPA to DestinationDestination to PANotes
DNSUDP:53

NTP ServerUDP:123

Perspective Controller (PC)TCP:443 
UDP:5005

Perspective Agents (PA)UDP:6000-7000UDP:6000-7000Default; configurable

Foundation APM: Monitored Devices and Applications

DestinationFoundation APM to DestinationDestination to Foundation APMNotes
Avaya AESICMP, UDP:161UDP:162
Avaya CMSICMP, UDP:161UDP:162TCP:22/23 for CMS versions < r17
Avaya Communication ManagerTCP:5022 
ICMP, UDP:161		TCP:9001
UDP:162		9001 default, configurable
Avaya G860 GatewayICMP, UDP:161UDP:162
Avaya IP Phones/ EndpointsICMP, UDP:161UDP:5005
Avaya IP Boards (CLAN, IPSI, etc.)ICMP

Avaya IP OfficeTCP:50808/50809/8443
ICMP, UDP:161		UDP:16250808/50809 not needed as of Nectar r8 and IPO r10.1
Avaya IP Office VM ProICMP, UDP:161UDP:162Windows VM Pro
Avaya Media Gateways/ MedProICMP, UDP:161UDP:162/5005
Avaya Modular MessagingTCP:443/80/3389
ICMP, UDP:161		UDP:162
Avaya System ManagerTCP:80/443
ICMP, UDP:161		UDP:162
Avaya Session ManagerTCP:443
ICMP, UDP:161		UDP:162
Avaya VAL BoardsICMP, UDP:161

Avaya/Verint RecordingICMP, UDP:161/2161UDP:162
Avaya Voice/Experience PortalICMP, UDP:161UDP:162MPP and VMPS
Cisco Communications ManagerTCP:22/8443
ICMP, UDP:161		UDP:162
Cisco CUBEICMP, UDP:161UDP:162
Cisco ExpresswayTCP:443
ICMP, UDP:161		UDP:162
Cisco IM & PresenceTCP:443
ICMP, UDP:161		UDP:162
Cisco Meeting ServerTCP:443
ICMP, UDP:161		UDP:162
Cisco UnityTCP:8443 ICMP, UDP:161UDP:162
Acme Net-Net SBCICMP, UDP:161UDP:162
AudioCodes Mediant SeriesICMP, UDP:161UDP:162
Avaya SBCICMP, UDP:161UDP:162
AVST MessagingTCP:80/443/5985/5986
UDP:161		UDP:162
IPC UnigyTCP:80/443UDP:162
Nice NTRTCP:3306
ICMP, UDP 161		UDP:162
Nortel BCMICMP, UDP:161UDP:162
Nortel CallPilotICMP, UDP:161UDP:162
Nortel CS1K Call ServerTCP:22
ICMP, UDP:161		UDP:162
Nortel CS1K Media GatewaysICMP, UDP:161UDP:162
Nortel CS1K Signaling ServerTCP:22
ICMP, UDP:161		UDP:162
Ribbon SBCICMP, UDP:161UDP:162
Skype for BusinessTCP:433/1433
TCP:5985/5986
ICMP, UDP:161		UDP:162Additional TCP ports, if using dynamic SQL port
UPSICMP, UDP:161UDP:162RFC-1628 compliant
Windows ServerTCP:5985/5986
ICMP, UDP:161		UDP:162
Linux ServerICMP, UDP:161UDP:162/514
Data GearICMP, UDP:161UDP:162

Port Definitions

TCP Port NumberDescription
20,21FTP
22SSH
23Telnet
25SMTP
80HTTP
IP Protocol:89OSPF Peering
179BGP Peering
389LDAP
443HTTPS
636SSH LDAP
1433SQL
1527JDBC
3306MySQL
3389RDP
5022SSH Avaya SAT
5023Telnet Avaya SAT
5900VNC
5985/5986PowerShell HTTP/HTTPS
5989Nortel Element Manager
6001Nortel Call Recording Socket
8443Cisco SOAP, IP Office API
9001Avaya Call Detail Records (CDRs)
9006/9008/9010Nectar Proprietary
50808IP Office System Status
50809IP Office System Status - Secure
UDP Port NumberDescription
69TFTP
123NTP
161SNMP Poll
162SNMP Trap
5005RTCP