Ports and Protocols Guide
    • 27 Jun 2025
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    Ports and Protocols Guide

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    Article summary

    DXP Connection

    Nectar Diagnostics can be configured to connect to the Digital Experience Platform using an HTTPS connection using port 443. 

    The port is configurable but should be allowed to default to 443. 

    The connection can be configured to be made through an HTTP proxy with or without proxy credentials. 

    This connection is used to export session data.

    UC Diagnostics-Vendor-Specific APIs

    The following APIs are supported and enabled using the CLI:

    APIProtocolPorts
    Skype for Business SDNHTTP HTTPSConfigurable
    Ribbon Edge SBCTCP TLSConfigurable
    Ribbon Core SBCTCP IPSEC5000/5001
    Audiocodes Mediant SBCTCP TLS2748/2749
    Cisco CUCMCTIConfigurable
    Oracle SBCTCP TLSConfigurable
    Voice Quality CollectorUDP/TCPConfigurable
    Genesys EngageTCP TLSConfigurable
    Cisco Cube SyslogTCP IPSECConfigurable
    Cisco Cube RADIUSUDP IPSECConfigurable
    Avaya Session Manager SyslogTCPConfigurable
    Avaya SBC SyslogTCPConfigurable
    Avaya SBC RADIUSUDPConfigurable


    Foundation APM

    DestinationFoundation APM to DestinationDestination to Foundation APMNotes
    Active Directory/LDAPTCP:389/636
    External Authentication
    CIPTCP:443

    DNSUDP:53

    NTP ServerUDP:123
    Internal or External
    Perspective Agents

    TCP:443
    UDP:5005



    SMTP ServerTCP:25

    Advanced Diagnostics-M
    TCP:443
    User PC
    TCP:80/443
    N10 Cloud Correlation EngineTCP:443

    N10 RIG Agent
    TCP:1527When separate boxes

    Advanced Diagnostics-M

    DestinationAdvanced Diagnostics- M to DestinationDestination to Advanced Diagnostics-MNotes
    DNSTCP:53

    NTPTCP:123

    Advanced Diagnostics-ATCP:22/9006/9008

    Advanced Diagnostics-PTCP:22/9006/9008/9010

    Foundation APM ServerTCP:20/21/80/443 
    UDP:162


    User PC
    TCP:20/21/22/443

    Advanced Diagnostics-P

    DestinationAdvanced Diagnostics- P to DestinationDestination to Advanced Diagnostics-PNotes
    L3 Network DevicesUDP:161
    Optional for route table updates
    Advanced Diagnostics-ATCP:9006/9008

    User PC
    TCP:22
    NTPTCP:123

    DNSTCP:53

    Advanced Diagnostics-A

    DestinationAdvanced Diagnostics- A to DestinationDestination to Advanced Diagnostics-ANotes
    User PC
    TCP:22
    NTPTCP:123

    Advanced Diagnostics-Vendor-Specific APIs

    DestinationNotes

    Audiocodes SBC API Cisco CUCM CTI 

    Genesys GSIPs/TLIB API

    Plantronics Headset API 

    RTCP-XR (RFC-6035)

    Sonus 1k/2k or 5k API

    These APIs and ports are configurable. Review these integrations with your Nectar Engineering Team.

    Perspective Agent (PA)

    DestinationPA to DestinationDestination to PANotes
    DNSUDP:53

    NTP ServerUDP:123

    Perspective Controller (PC)TCP:443 
    UDP:5005


    Perspective Agents (PA)UDP:6000-7000UDP:6000-7000Default; configurable

    Foundation APM: Monitored Devices and Applications

    DestinationFoundation APM to DestinationDestination to Foundation APMNotes
    Avaya AESICMP, UDP:161UDP:162
    Avaya CMSICMP, UDP:161UDP:162TCP:22/23 for CMS versions < r17
    Avaya Communication ManagerTCP:5022 
    ICMP, UDP:161
    TCP:9001
    UDP:162
    9001 default, configurable
    Avaya G860 GatewayICMP, UDP:161UDP:162
    Avaya IP Phones/ EndpointsICMP, UDP:161UDP:5005
    Avaya IP Boards (CLAN, IPSI, etc.)ICMP

    Avaya IP OfficeTCP:50808/50809/8443
    ICMP, UDP:161
    UDP:16250808/50809 not needed as of Nectar r8 and IPO r10.1
    Avaya IP Office VM ProICMP, UDP:161UDP:162Windows VM Pro
    Avaya Media Gateways/ MedProICMP, UDP:161UDP:162/5005
    Avaya Modular MessagingTCP:443/80/3389
    ICMP, UDP:161
    UDP:162
    Avaya System ManagerTCP:80/443
    ICMP, UDP:161
    UDP:162
    Avaya Session ManagerTCP:443
    ICMP, UDP:161
    UDP:162
    Avaya VAL BoardsICMP, UDP:161

    Avaya/Verint RecordingICMP, UDP:161/2161UDP:162
    Avaya Voice/Experience PortalICMP, UDP:161UDP:162MPP and VMPS
    Cisco Communications ManagerTCP:22/8443
    ICMP, UDP:161
    UDP:162
    Cisco CUBEICMP, UDP:161UDP:162
    Cisco ExpresswayTCP:443
    ICMP, UDP:161
    UDP:162
    Cisco IM & PresenceTCP:443
    ICMP, UDP:161
    UDP:162
    Cisco Meeting ServerTCP:443
    ICMP, UDP:161
    UDP:162
    Cisco UnityTCP:8443 ICMP, UDP:161UDP:162
    Acme Net-Net SBCICMP, UDP:161UDP:162
    AudioCodes Mediant SeriesICMP, UDP:161UDP:162
    Avaya SBCICMP, UDP:161UDP:162
    AVST MessagingTCP:80/443/5985/5986
    UDP:161
    UDP:162
    IPC UnigyTCP:80/443UDP:162
    Nice NTRTCP:3306
    ICMP, UDP 161
    UDP:162
    Nortel BCMICMP, UDP:161UDP:162
    Nortel CallPilotICMP, UDP:161UDP:162
    Nortel CS1K Call ServerTCP:22
    ICMP, UDP:161
    UDP:162
    Nortel CS1K Media GatewaysICMP, UDP:161UDP:162
    Nortel CS1K Signaling ServerTCP:22
    ICMP, UDP:161
    UDP:162
    Ribbon SBCICMP, UDP:161UDP:162
    Skype for BusinessTCP:433/1433
    TCP:5985/5986
    ICMP, UDP:161
    UDP:162Additional TCP ports, if using dynamic SQL port
    UPSICMP, UDP:161UDP:162RFC-1628 compliant
    Windows ServerTCP:5985/5986
    ICMP, UDP:161
    UDP:162
    Linux ServerICMP, UDP:161UDP:162/514
    Data GearICMP, UDP:161UDP:162

    Port Definitions

    TCP Port NumberDescription
    20,21FTP
    22SSH
    23Telnet
    25SMTP
    80HTTP
    IP Protocol:89OSPF Peering
    179BGP Peering
    389LDAP
    443HTTPS
    636SSH LDAP
    1433SQL
    1527JDBC
    3306MySQL
    3389RDP
    5022SSH Avaya SAT
    5023Telnet Avaya SAT
    5900VNC
    5985/5986PowerShell HTTP/HTTPS
    5989Nortel Element Manager
    6001Nortel Call Recording Socket
    8443Cisco SOAP, IP Office API
    9001Avaya Call Detail Records (CDRs)
    9006/9008/9010Nectar Proprietary
    50808IP Office System Status
    50809IP Office System Status - Secure
    UDP Port NumberDescription
    69TFTP
    123NTP
    161SNMP Poll
    162SNMP Trap
    5005RTCP

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