Documentation Index

Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt

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Operations

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Overview

This course is for support personnel who need to perform the tasks required to service Foundation APM alerts.

Course Objectives

Supply the information necessary for you to:

  • Locate and use the Foundation APM reference resources. 
  • Understand Foundation APM terminology.
  • Explain the purpose and features of Foundation APM
  • Describe the components of the Foundation APM architecture.
  • Discuss the RIG deployment roles and their hierarchy of reporting.
  • Explain how the data is collected from Foundation APM monitored devices. 
  • Access and navigate the Foundation APM Management UI
  • Use the Chat feature.
  • Explain the types of information displayed in a dashboard.
  • Use Intelli-Q
  • Utilize non-administrative Foundation APM functionality.

Course Highlights

This course will help you to:

  • Understand the components of the Foundation APM architecture and how they communicate.
  • Effectively navigate the Foundation APM web-based management UI.
  • Use reference resources to locate and utilize the procedures required to operate Foundation APM.

Course Schedule 

Courses are offered on a first-come, first-served basis.

Course Information & Registration

  • Scheduling
    • Courses are offered on a first-come, first-served basis.
  • Prerequisites
    • Introduction to Nectar
  • Recommended
    • Foundation APM - Admin Course
  • Length
    • Six (6) hours: two (2), three (3) hour sessions delivered on consecutive days.
  • Format
    • Virtual, delivered via Teams.
    • Max 20 participants.

For more information or to register, email: training@nectarcorp.com