---
title: "Operations"
slug: "operations-1"
updated: 2023-05-31T14:55:01Z
published: 2023-05-31T14:55:01Z
canonical: "support.nectarcorp.com/operations-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations

## Overview

This course is for support personnel who need to perform the tasks required to service Foundation APM alerts.

## Course Objectives

Supply the information necessary for you to:

- Locate and use the Foundation APM reference resources.
- Understand Foundation APM terminology.
- Explain the purpose and features of Foundation APM
- Describe the components of the Foundation APM architecture.
- Discuss the RIG deployment roles and their hierarchy of reporting.
- Explain how the data is collected from Foundation APM monitored devices.
- Access and navigate the Foundation APM Management UI
- Use the Chat feature.
- Explain the types of information displayed in a dashboard.
- Use Intelli-Q
- Utilize non-administrative Foundation APM functionality.

## Course Highlights

This course will help you to:

- Understand the components of the Foundation APM architecture and how they communicate.
- Effectively navigate the Foundation APM web-based management UI.
- Use reference resources to locate and utilize the procedures required to operate Foundation APM.

## Course Schedule

Courses are offered on a first-come, first-served basis.

## Course Information & Registration

- **Scheduling**
  - Courses are offered on a first-come, first-served basis.
- **Prerequisites**
  - Introduction to Nectar
- **Recommended**
  - Foundation APM - Admin Course
- **Length**
  - Six (6) hours: two (2), three (3) hour sessions delivered on consecutive days.
- **Format**
  - Virtual, delivered via Teams.
  - Max 20 participants.

For more information or to register, email: [training@nectarcorp.com](mailto:training@nectarcorp.com)