---
title: "Operations"
slug: "operations"
updated: 2023-05-31T14:55:16Z
published: 2023-05-31T14:55:16Z
canonical: "support.nectarcorp.com/operations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.nectarcorp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operations

## Overview

This course is for support personnel who use Advanced Diagnostics to diagnose UC session issues.

## Course Objectives

Supply the information necessary for you to:

- Locate and use Advanced Diagnostics reference resources.
- Understand Advanced Diagnostics terminology.
- Describe the opportunity addressed by Advanced Diagnostics in the UC marketplace.
- Explain the purpose and features of Advanced Diagnostics
- Describe the components of the Advanced Diagnostics architecture.
- Explain how to use the Advanced Diagnostics UI to find alarm, alert, and KPI information.
- Use queries to gather the information needed to diagnose UC session issues.
- Supply use cases for Advanced Diagnostics.

## Course Highlights

This course will help you to:

- Understand the components of the Advanced Diagnostics architecture and how they communicate.
- Effectively navigate the Advanced Diagnostics web-based management UI
- Use reference resources to find and use the procedures needed to run Advanced Diagnostics

## Course Information & Registration

- **Scheduling**
  - Courses are offered on a first-come, first-served basis.
- **Prerequisites**
  - Introduction to Nectar
- **Recommended**
  - Advanced Diagnostics – Admin Course
- **Length**
  - Six (6) hours: two (2), three (3) hour sessions delivered on consecutive days.
- **Format**
  - Virtual, delivered via Teams.
  - Max 20 participants.

For more information or to register, email: [training@nectarcorp.com](mailto:training@nectarcorp.com)