Product Documentation
  • 12 Jul 2022
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Product Documentation

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Here you will find technical documentation, release notes, and other supporting documents to help you find solutions or learn about Nectar's products and services.

Technical Notes


After upgrading to version 2022.1, if you have or plan to manipulate a properties file that uses a file path or directory, then you must verify that you are using the proper backslash (\) or forward slash (/)

- Use double backslash (\\), for example, :\\<folder|file>
- Use single forward slash (/), for example, :/<folder|file>

Use single forward slash (/), for example, /<folder|file>

General Data Protection Regulation

You must upgrade to ‘Release 7.2 or later’ to enable the new General Data Protection Regulation (GDPR) audit logging. Logging is enabled by default but can be customized to suit your specific auditing needs. The Apps\etc\log4j2.xml file is used to enable that customization after the upgrade to ‘Release 7.2 or later’.
 The upgrade to ‘Release 7.2 or later’ will back up your existing log4j2.xml file before installing the new version of that file.
If you have previously customized the log4j2.xml file, you will have to manually migrate those changes to the new log4j2.xml file. Your previous version can be accessed by navigating to Apps\rollback\etc\log4j2.xml AFTER you have upgraded.

For Information on how to enable auditing to prepare for the GDPR, refer to one of the following guides:

  • Nectar Foundation Installation Guide
  • Central Intelligence Platform (CIP) Install/Upgrade Guide
  • CIP/EIP Administration Guide
  • Remote Intelligence Gateway (RIG) Administration Guide
  • Perspective Administration and User Guide


All information in this document is subject to change without notice. Although the information is believed to be accurate, it is provided without guarantee of complete accuracy and without warranty of any kind. It is the user's responsibility to verify and test all information in this document and the user accepts full responsibility for all resulting outcomes.


SRSTP, CMP-RIG, CMP-DA, CMP-CA, Converged Management Platform, CMP, Vendor Knowledge Module, VKM, Vendor Quality Module, and VQM are trademarks of Nectar Services Corp.

Microsoft, Internet Explorer, Windows, Windows Server, Windows Vista, Win32, and the Microsoft logo, Windows logo, Windows logo (2002), Internet Explorer logo, Lync Logo and Windows start button, are registered trademarks. Lync 2010, Lync 2013, Skype for Business, Windows XP, Windows 2008, Windows 2010, Windows 2012, and Windows 2016 are trademarks of Microsoft.

CentOS Marks (CentOS 6 and CentOS 7) are trademarks of Red Hat, Inc.

Oracle, Oracle logo, Java, Solaris, all trademarks and logos that contain Oracle, Solaris, or Java, and certain other trademarks and logos, are trademarks or registered trademarks of Oracle Corporation or its subsidiaries in the United States and other countries.

Cisco, Cisco Unified Communications Manager, Cisco Call Manager Express, Cisco Unity, Cisco Unity Express, Cisco Unified Border Element, are registered trademarks. Cisco UCM, Cisco CME, Unity, Unity Express, and CUBE, are trademarks of Cisco.

Avaya® and the Avaya® logo are trademarks of Avaya® Inc. and may be registered in certain jurisdictions.

All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

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