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      Events
      • 19 Jun 2025
      • 1 Minute to read
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      Contents

      Events

      • Updated on 19 Jun 2025
      • 1 Minute to read
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      Article summary

      The EVENTS tab provides summary and detailed event data. Event data is generated from the Alerts & Notifications that are configured against call quality degradation using monitored locations, thresholds, platforms, modalities, session types, etc.

      The alerts summary provides a breakdown of alerts and events based on the level of severity. The service-related events provides a list of devices and alerts and a Sessions histogram to illustrate how the particular event affects sessions. The Details tab provides a list of current events and historic events.

      This page consists of the following sections:

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