User Mapping
    • 27 Jun 2025
    • 3 Minutes to read
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    User Mapping

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    Article summary

    This section enables you to edit or delete endpoints, WebRTC, and Jabra user mappings. You can also bulk update the lists of endpoints and WebRTC user mappings. When you click on this tab, the User Mapping page opens with the following tabs:

    • Endpoints
    • WebRTC
    • Jabra

    These are explained in the following sections.

    Endpoints

    When you click on the Endpoints tab, you can view a list of endpoints mappings.

    • Click the Columns drop-down to select the columns of data you want to view in the table.
    • You can click the drop-down next to Show to specify the number of endpoints mappings to show per page. The default value is 10.
    • You can use the Search box to search for an endpoint mapping.

    Edit an Endpoint Mapping

    1. Click the Edit  button next to the endpoint mapping you want to edit. The Edit Endpoint page opens.
    2. Make changes to the parameters, as needed. 
      Note:
      You cannot change the Endpoint Name, UUID, or IP Address.
    3. Click Save. Or, click Cancel.

    Delete an Endpoint Mapping

    1. Click the Delete  button next to the endpoint mapping you want to delete. The Delete Endpoint dialog opens. 
    2. Click Delete. Or, click Cancel. The endpoint is removed from the list of endpoints on the Endpoints tab.

    Bulk Update Endpoint Mappings

    1. Click the Bulk Update button. The Bulk Update dialog opens.
    2. Drag a file into the box or click Choose File
      Note:
      Only UUID, Username, Endpoint Type will be validated and used for update.
    3. Click Update. Or, click Cancel.

    Export an Endpoint Mapping

    Select one of the following:

    • Click Export > Export Data. A file is downloaded that contains the endpoints mappings listed in the table.
    • Click Export > Export Template. An endpoints-template file is downloaded.

    WebRTC

    When you click on the WebRTC tab, you can view a list of WebRTC user mappings, login information, IP addresses, platform information, etc.

    • Click the Columns drop-down to select the columns of data you want to view in the table.
    • You can click the drop-down next to Show to specify the number of WebRTC mappings to show per page. The default value is 10
    • You can use the Search box to search for a WebRTC mapping.

    Edit a WebRTC User Mapping

    1. Click the Edit button next to the WebRTC user mapping you want to edit. The Edit User page opens.
    2. Make changes to the parameters, as needed.
      Note:
      You cannot change the Login, External IP Address, Internal IP Address, or User Mapping Address.
      3. Click Save. Or, click Cancel.

    Delete a WebRTC User Mapping  

    1. Click the Delete button next to the WebRTC user mapping you want to delete. The Delete Userdialog opens.
      Note:
      You cannot delete a user mapping that is mapped.
    2. Click Delete. Or, click Cancel. The user mapping is removed from the list on the WebRTC tab.

    Bulk Update WebRTC User Mapping

    1. Click the Bulk Update button. The Bulk Update dialog opens.
    2. Drag a file into the box or click Choose File and browse to the file and select it.  
      Note:
      Only Login and External and Internal locations will be validated and used for update. 
    3. Click Update. Or, click Cancel.

    Export a WebRTC User Mapping

    Select one of the following:

    • Click Export > Export Data. A file is downloaded that contains the WebRTC user mappings listed in the table.
    • Click Export > Export Template. A WebRTC-template file is downloaded.

    Jabra

    When you click on the Jabra tab, you can view a list of Jabra user mappings, user name, IP addresses, domain name, machine name, etc.

    • Click the Columns drop-down to select the columns of data you want to view in the table.
    • You can click the drop-down next to Show to specify the number of Jabra mappings to show per page. The default value is 10.
    • You can use the Search box to search for a Jabra mapping.

    Edit a Jabra User Mapping

    1. Click the Edit  button next to the Jabra user mapping you want to edit. The Edit User page opens.
    2. Make changes to the parameters, as needed.  
      Note:
      You cannot change the User Name, External IP Address, or Internal IP Address.
    3. Click Save. Or, click Cancel.

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