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Nectar DXP 1.16.1

  • Updated on Sep 1, 2025
  • Published on Aug 15, 2024
  • 1 minute(s) read
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Overview

Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

  • us.nectar.services
  • eu.nectar.services

Technical Notes

If you are using Foundation APM, release 2021.3 must be installed prior installing Nectar DXP. For more information, contact Nectar Support.

New Features

  1. Conversation Journey View:
    • Session List:
      • ISP - Populated column and Support corresponding filtration
      • Enhanced Conversation Journey View related response codes visibility
  2. Diagnostic Integration - Admin added to "Data Diagnostics" events

Improvements

  • Conversation Journey View:
    1. Added processordescription_conv name of Avaya CM session to session leg card field (Avaya CM name)
    2. User Overview - Aligned counts for "Conversation Journey" session type
    3. Improved performance of Journey builds for "big datasets"
    4. Legs Summary - External location icon updated in the session card
    5. Updated scheduling to be able setup starts of Journey builds, aligned with Avaya & Diagnostics builds

Bug Fixes

  1. Avaya Aura CM: 
    • Custom Default values are not listing in RigDB data source wizard
    • Session Details: Poor call quality caused by network issues insight message is not implemented for all the Users/Sessions
    • Inventory: Trunk Groups report has missing Data
  2. Analytics - Report scheduling error
  3. Call Details: Duplicate records on tenant
  4. Call queue Report and Call list mismatch
  5. Cisco.Event: 404 error page is appearing when try to navigate to cluster server detail page
  6. Conversation Journey View:
    • Avaya PSTN calls are listing in the session list with blank field under response code
    • Two external location icon appearing on session leg card
  7. Data diagnostics: Data threshold status is not appearing in the detail page
  8. Data sources: When trying to edit a RigDB data source MSP Admins get logged out
  9. Events: Event details: Alert level color dot is not displaying in alert field
  10. Global filters: Platform filter is disabled for some tenants with only one data source configured
  11. Invalid input syntax for type bigint: "Duplicated Agent Nam"
  12. MS Teams: Call queue Report and Call list mismatch
  13. User Overview: Sessions are not returned for sessions data tables