Nectar DXP 1.12.0
    • 07 Nov 2022
    • 2 Minutes to read
    • Contributors
    • Dark
      Light
    • PDF

    Nectar DXP 1.12.0

    • Dark
      Light
    • PDF

    Article Summary


    Overview

    Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

    • us.nectar.services
    • eu.nectar.services

    Technical Notes

    If you are using Foundation APM, version 2021.3 must be installed prior installing Nectar DXP. For more information, contact Nectar Support.

    New Features

    Global Platform Changes

    1. Insights
      • Added device insights to the User Overview
      • Added the ability to filter out sessions by Network insights
    2. Alerts and Notifications
      • Added a 'Select all' option for the monitored users when configuring a Nectar Score alert

    Vendor Changes

    1. Avaya
      • Added the Avg MOS score to the Quality section in the quality summary screen
      • Added a "MOS score" Filter to the session list on the quality summary screen
      • Added Avaya metric averages to the Session list
      • Added Avaya metric averages to API output
      • Added the Lowest MOS score to the session list on the quality summary screen
    2. Jabra
      • Created Jabra Score
      • Added Jabra score to the Call and Speech metrics on Session Details
      • Added a Jabra score filter
      • Added Jabra Score to the session list
      • Added Jabra Score to the Quality summary
    3. Endpoint Client
      • Added Endpoint Client related insights
    4. WebRTC
      • Added support for Five9s

    Improvements

    1. UI/UX improvements

    • Added a new column and filter to show client version for admins.
    • Updated User insights labels to align logic with Insights shown in the Session list.
    • Redesigned navigation to Alerts and Notification listing
    • Added a platform filter to the devices table for admins

    2. Nectar Score

    • Renamed User health index to Nectar Score
    • Replaced "Poor %" with "Average Nectar Score" in call details
    • Removed "incomplete" Endpoint Client tests from the Nectar Score calculation

    3. DB improvements

    • Various backend database improvements


    Bug Fixes

    1. Fixed an issue where admins were unable to add CMS source in the configuration screen

    2. Fixed an issue with incorrect filtering of session list by Network type on the historic call details page

    3. CISCO:

    • Fixed an issue with CMS Live requests were not being sent, resulting in not all info being shown
    • Fixed an issue with a CMS error when opening Historic CMS Conference Session
    • Fixed an issue where users were unable to navigate to cluster details pages
    • Fixed an error being generated while selecting the Cisco Endpoint

    4. Fixed a title alignment issue with 'add source' wizard

    5. Fixed an error Cannot read properties of undefined (reading 'alerts') in the custom tab

    6. Jabra:

    • Resolved issues with Jabra tenant
    • Fixed an issue in user overview insights section where only the first Jabra Insight from response is displayed
    • Fixed an issue where the histogram data was not returned in Call Details Historic

    7. Fixed an issue where users has access to user overview page after being unmapped with Endpoint Client

    8. Fixed an issue where users could not search with non Latin-script letters

    9. Fixed an issue where incorrect data was displayed in the Users Mapping tab for SP/Tenant/SSO Admins if Jabra platform is present

    10. Fixed an issue with the Nectar Score alerts where it had the incorrect close icon

    11. Fixed an issue where network type message were not displaying properly in user summary insights

    12. Fixed an issue where invalid total count were being displayed in Total Calls/Test column for pinned users




    Was this article helpful?

    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.