Overview

Nectar DXP minor release 1.18.2.2 containing an assortment of bug fixes. Please see below for further details.

Nectar DXP is Nectar’s secure public cloud infrastructure on Amazon Web Services (AWS). Nectar’s cloud services can be found at:

• us.nectar.services
• eu.nectar.services

Technical Notes

If you are using Foundation APM, release 2021.3 must be installed prior installing Nectar DXP. For more information, contact Nectar Support.

New Features

N/A

Improvements

N/A

Bug Fixes

1. Fixed an "Internal Server Error" while trying to open Video resource for Cisco cluster.
2. Fixed an issue with some verbose error messages containing large amounts of data.
3. Fixed an issue where user A could view user B's user reports.
4. Fixed an issue where a dashboard edit menu was not displaying values in fields. This was effecting Google Chrome only.
5. Fixed an issue where the reset option was not displayed for some filters:
   1. Quality Details page:
      • Endpoint Type
      • Codec
      • IP Address
      • Users/Endpoints
      • Agent Version
   2. User Overview page:
      • Endpoint Type
6. Fixed an issue where Conversation Journey View would not open in a new tab.
7. Fixed an issue where we were incorrectly translating NULL values as 0 when doing CSV data imports
8. Fixed an issue where in the Call Details screen the session list shows infinitely as loading when applying start time.