Nectar DXP Reports 1.9.2

Overview

Nectar DXP is Nectar’s secure public or private cloud infrastructure. These release notes are specifically for Nectar DXP Reports.

Technical Notes

Foundation APM v2021.2 and above required for Avaya related features. For more information, contact Nectar Support (support@nectarcorp.com).

Nectar is consistently adding support for different devices and applications. For more information on supported products, see Foundation APM Release Notes v2021.2.

Nectar clients using Avaya CDR (call detail records) functionality in the RIG should have the Avaya system clock set via network time protocol (NTP). Accurate timestamps are critical when matching CDR to call quality statistics in Nectar DXP.     

New Features, Improvements, and Bug Fixes

New Features

• [NR-973] - Call Success Percentage Report
• [NR-982] - EPC: Failed Test Summary
• [NR-983] - EPC: Failed Test Summary (Hub)
• [NR-984] - EPC: Failed Tests Trend (Hub)
• [NR-985] - EPC: Endpoint Adoption Trend

Improvements

• [NR-970] - Create an option to Reset CDC for CAM Reports
• [NR-986] - CAM: Multiple Sites support for Avaya CM Module
• [NR-994] - EPC: Add EPC P2P Call Type to Standard Call Quality

Bug Fixes

• [NR-885] - Export XLS Activity: MS User Conference Summary XLS activity was not working for the 12 month date range.
• [NR-924] - Not able to select AD-Groups value from the dropdown list.
• [NR-981] - Quality: MS Teams Metrics report was not populating.
• [NR-989] - Cisco Availability/Outage: Graph report was not displaying when the date range between Jan 31 to Feb 6th was selected.
• [NR-990] - Reporting menu browser cache was not reloaded properly when we switched between the tenants.
• [NR-991] - Quality Summary: Unwanted user name displayed in the report.
• [NR-992] - Cisco Availability/Outage: 500 Internal error displayed sometimes in the Graph report.
• [NR-997] - Quality Widgets: NEC Vendor name should be corrected in XLS.
• [NR-998] - Quality Summary: Sort order was not working properly.
• [NR-1000] - Cisco Call Success: Boolean filter redirected to 500 Internal error.
• [NR-1001] - Cisco Call Success %: Device column was not added in the main filter.
• [NR-1002] - Cisco Call Success %: Report displayed 100% success for the empty/blank Diagnostic message.
• [NR-1006] - EPC Failed test summary (HUB & Client): Page redirected to error message when previewed with multiple Test type & Country
• [NR-1007] - EPC Failed test summary: No difference in reported data when we selected the Test Type filter values.